Unfortunately this will be the last time we eat here. We are residents and frequented this establishment quite a few times. The food undoubtedly is very good and authentic. However, I cannot say the same about the staff. We went there this past Saturday evening expecting a wait. It was a beautiful evening and diners were eating outside. When we arrived there was maybe two couples outside the door and a diner with his dog apparently waiting to be seated. There was a large sign at the door saying to come in and check with a hostess. We proceeded to do this and waited at the hostess stand, we were the first in line. Two servers said they would be right back and for us to wait. After five minutes a server comes up to us and rudely tells us to go back outside that the seating was first come first serve. Both the patron behind me and myself said that we were following what the sign said outside. His response to me was "seƱora please outside, whoever comes first gets seated first". Let me mention that there were plenty of tables inside to be seated at. Both my husband and I as well as the people behind us left.
There is a way to speak to your patrons and I was very angry at his attitude. Perhaps they were shorthanded but this was not appropriate. Because of this we will no longer eat at this establishment. As I mentioned, the food is pricey but good. They need to work on their customer service and hire friendlier staff.