A long line at an Einstein is to be expected on a Saturday morning. But a more than 15 wait for two toasted bagels with smear is not. That, by the way, was after a five minute wait just to order and pay. I know that the biggest part of this issue is that a chain like Einstein has set ways of doing things, but it would've been nice to see some of the workers have a little more urgency to get food out. It was so backed up that there was barely a place to stand and wait at 8:00am. I don't even want to know what it may have looked like at 9:00 or 10:00.