About: http://data.yelp.com/Review/id/FmRGZ4KQux8UUqMAMgn-PA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I ordered an arrangement to be delivered on Valentine's day. It never showed up. It took me over an hour to get through to someone at the store and I was given every excuse in the book as to why it wasn't delivered. When it did show up the next day, it was missing items. Customer service in the corporate office was not helpful at all and "hung up" on me during an on-line chat. Attached is the transcript from the on-line customer service. What a disappointment. I have ordered from them for years, that will probably stop. 2:16 PM Melissa I am very disappointed with a recent order I placed. Order # W0055473334-1. The arrangement was supposed to be delivered yesterday - it was not. I had a terrible time getting in touch with the delivery location and when I did I was not satisfied with their answer. The order was supposed to include 12 Count Mixed Fruit (3rd Purchase) - 12 Box - it did not. 2:18 PM Cynde Hi my name is Cynde, and I will be assisting you today! 2:19 PM Melissa Hello 2:22 PM Melissa Are you there????? 2:27 PM Cynde So was the original order delivered? 2:28 PM Melissa It was delivered today. 2:28 PM Cynde And you did not receive the Free Box? 2:28 PM Melissa No I did not. 2:29 PM Melissa I tried to contact the store for over an hour yesterday when the delivery never showed up. 2:29 PM Melissa When I finally reached someone I was told - oh I'm sorry - we had "400" deliveries today and there is no way we can do that many. 2:30 PM Melissa I stated my dissatisfaction with not being contacted and they blamed it on the corporate office and the internet orders 2:31 PM Melissa I agreed to allow them to deliver today rather than cancel the order. They assured me the order would arrive before noon. It didn't. 2:31 PM Melissa I will never use this location again and at this point am not happy with any of the customer service I have received. 2:32 PM Cynde I am speaking to the Store right now. Is there a way to pick up the Free Box so you get the box today? Otherwise it will not be until tomorrow I am told. 2:33 PM Melissa No, that is why I have these delivered. At this point I don't want it. Can it be put back into my rewards? As I said I will not order from this location again. I did not like the attitude when I finally spoke with someone. 2:34 PM Melissa They took no responsibility. If they knew they would not make all of their deliveries they should have contacted the customers 2:35 PM Melissa Or they should not have accepted more orders 2:36 PM Cynde I do not believe they will reactivate the code. But I would send an Email to Rewards@edible.com and explain what happened to them. Maybe they will reissue the code for you. 2:37 PM Melissa It is very disappointing at this point. The service was terrible and the order was not complete. 2:39 PM Melissa And if I can't get the code reactivated? Then I either go pick it up - which I don't have time for, forfeit the item, or have them deliver another day. The original order was already a day late. They should, at the very least, refund the amount I paid for delivery since it was delivered on Valentines day. 2:39 PM Melissa "not delivered on Valentines day" 2:40 PM Melissa Let's just say I am very disappointed and leave it at that. As I waited 10 minutes for you to respond after getting this "2:18 PMCynde Hi my name is Cynde, and I will be assisting you today!" 2:41 PM Melissa I no longer have time to spend on this. I will not expect anything from this store and will not use them again. Unfortunately I will have to think twice about the service I get from this company. 2:42 PM Cynde Thank you for visiting Edible Arrangements' site. I am sorry that you feel that way and wish that I could have been of greater assistance to you. Have a good day. The operator has ended the chat. Thanks for contacting us.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 112 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software