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  • The negative reviews below seem to be from folks who have difficulties with the contract sales arrangement. I admit I dislike contracts or specified number of service calls, but that seems to be the current business model (i.e., cell phones, cable, snackboxes-in-the-mail..) I do indeed wish I could pay for each service as needed, (and my 4 star review is only because of the contract obligation) but I appreciate the option to suspend service during the winter months. There has been no extermination service at my address for at least 6 years and it was high time (how long can you deal with black widows by smacking them with a flip flop?) Service was very thorough, tech sprayed around planters, patio (covered cracks in patio edges) sprinkler boxes, in the garage and a wide path around the house. After the first treatment I saw dead bugs around the edges of things, and do believe they were fleeing the treatment. After the second treatment I have seen none at all! I appreciate the courtesy and detail of both techs who have visited, Kurt Shoemaker explained the uses of varying concentrations of "bug dope" and reminded me to keep the pets inside. Curtis was also helpful and friendly, explaining the terms of the contract clearly. I am not so interested in chit chat, but reliable and quick service. Glad I found this company.
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