My eight year old cat had gotten to the point where she was so matted that we could no longer groom her. The staff at Bow Wow Meow greeted us warmly, assessed what they could do for her and assured me that they would make her feel better. Three hours later, I received a happy phone call to come pick her up. My cat was calm, beautifully shaven and groomed with a lion cut. She seemed so happy not to have all those mats pulling at her. I would definitely return the Bow Wow Meow. I feel they treated my sweet girl as one of their own. They have a very clean establishment with large rooms for the animals. Highly recommend! Thank you Wendy and staff!