I have read the previous reviews on this restaurant and normally I would agree since we are returning customers. But as of October 30, 2015, I will have to change my rating. We had dinner reservations for 4 people and were looking forward to a great meal.
We were seated at our table and waited quite a few minutes for our waiter to come over. When he did arrive there was no greeting of welcome, how are you etc. He only asked what we wanted to drink. We were not able to tell him since he did not bring over the wine menu. When he did return he brought the wine menu and the dinner menu but we had to ask him what the specials were. We placed our drink and hors d'oeuvre selections and while we were waiting for our selections, a group of six were seated behind us dressed in halloween costumes and acted as if they owned the restaurant. Our server waited on them and brought out wines/drinks and salads to them before we had any items on our table. This group behind us were definitely in "party mode" as they were getting louder and louder. After we finished our soup and salad, the noise level from that table was now at disaster level. We were not able to hear or speak to anyone at our table due to the noise. We asked to move and were seated in the bar area where it was much quieter. Our entrees were delivered but our server did not come back to our table to see if everything was alright or if we needed anything.We were going to order more wine but since no one came over we cancelled the idea. We had to ask other servers to bring bread etc. So definitely the evening was very disappointing for us and most likely a return visit is not in the future. What was really disappointing is the fact that the managerial staff did not seem to care that we were inconvenienced by other rude customers
who had no regard for anyone else in the restaurant.