So brought two small children here and they really liked it so a plus (but the kids portion's are freaking huge!!! I thought America was trying to win the obesity epidemic). I expected a waitress type deal. To me it was very hectic trying to stand in line looking at a vast menu with little to no picture's people waiting in line behind you)!!! I ordered my own creation and it was very good (love anything with capers and bacon) hubby got the Philly cheese steak mac and well it was bland and far from tasting like the amazing Philly sandwich. But I do have to say it was very clean and the staff was very nice. Other then that I think this was just another notch in the food belt.