Since I moved to the area about 2 years ago, I frequent this nail salon about once a month to get a pedicure.
I think I have only ever had to wait for a chair once, on a busy sunday morning in the summer. Speaking of chairs....they have all brand new massage chairs in the past year or so. These are the best massage chairs I have come across. I think I would pay the $25 just to be able to sit in the chair for 20 mins! LOL Just remember to turn the seat massage option off if you aren't into a minor thrusting in your rear every few seconds! :P
As for the pedicure itself, it's comparable to most other salons that I have been to. The process includes a nice leg and foot massage and a warm towel to finish before the polish is applied.
My pedicures from Star Nails lasts at least 3-4 weeks. And usually it's because it's grown out from the cuticle, not because it's chipped in any way.
They always double check the nails before I leave the salon.
As well, pay in cash and you won't have to worry about the tax.