Joe is an amazing guy and total lifesaver.
Early this morning I noticed that one of our a/c units that cools half of our house (including my 1 year old's bedroom) stopped producing cold air. One company (who I won't name) came out and told us that we needed to replace the defrost board and would have to call the manufacturer to find a company that could replace it. Pretty useless information midday on a Sunday in the summer in Arizona.
At this point it was about 85 degrees in the house and 105 degrees outside. I called another 8-10 companies (including those open 24 hours), and none of them could come out today.
Just as I was getting ready to find a hotel for my family to go to for the night, my husband found Joe, who told us he could fix it right away. He came by within an hour and figured out that the previous guys had actually blown a fuse and made the problem worse. Joe fixed everything within 30 minutes max and didn't need to replace the defrost board.
Not only did Joe come to our house at 5:00 pm on a Sunday, he essentially had to do a chin up just to get into our attic on a 105 degree day (we don't have a tall ladder).
He is the only person I will ever call to fix my a/c in the future!