Wow what an awful experience start to finish. Technician was late, once inside they told me $259 for a 3'x3' area so I obviously told him to kindly leave. Supervisor called me and said no price would be $79 so I authorized after confirming they could get the red wine stain out. Apparently the technician came back into my home unbeknownst to me and "did the work". Stain looks the same, I'm convinced no work was done yet they certainly charged me for it. The technician also left no invoice during his phantom return visit to my home. Reporting this to my bank and the BBB. this company should be shut down !