AVOID
Other than the consistent tortore with faulty service and disconnected phone calls when we need help.....
We recently missed out on a whole month of service from a faulty filter that is outside the house. Took a month to fix the issue and took multiple calls and hours to get them to credit the month of down service. When next months bill came that should have been covered with the credit they awarded us, rather than applying it, they not only charged me the normal fees but also charged me $104 to cover the technician that came to the house to fix their faulty equipment.
6 phone calls and hours more on the phone, they are rude and a couple representatives have even yelled at my wife and I over the phone with anger. Everyone of their phone reps appears to have different notes they are reading as the account of events are not the same with any of them.