Food was great. Nothing less than expected in terms of taste from Red Lobster. I got the Shrimp Linguine Pasta and my husband got the Fried Catfish and Broccoli. All was very tasty. I was a little disappointed in the size of the full dinner portion. It was maybe half of a to-go container which I thought was small. However, I can be greedy so I was slightly biased.
Customer service was a 3.5, definitely could have been better initially. So, I tried to call ahead my order and the front picked up but the next dept. (In assuming bar area) hung up the phone. First strike! Second, when I got to the bar area inside to place my order, I waited over 5 min and then had to ask someone to get someone to come to the bar area to take orders. Second strike! Lastly, which I look at as a "ball" and/or pass once my order was taken the bartender did offer me something to drink while waiting and I got extra cheese biscuits. Other than that no other service.
Would I go back, probably mainly because I love the Linguini Pasta and Red Lobster cheddar biscuits.