Quite simply I won't go anywhere else in Charlotte for BBQ and the Ballantyne Q location has a convenient pickup window if I order ahead. Sometimes I'll just head to the bar, order a local craft beer like Birdsong or OMB and place my order there. If you eat in the restaurant the service is quick and the folks are chipper.
Most of the time we do get take out and get a lb each of pork and beef brisket (my fav) but the rack of ribs are fall off the bone delicious. You MUST have the hush puppies and Mac and cheese but give the corn maque choux a try. Love that.
For lunch I'll often get the tacos, shrimp or ahi tuna with sweet potato fries as a lighter dish. Enjoy!