Slowest service ever!!!! Especially outside of the lunch rush. I was also denied fresh cookies because "the ones over there are just as good". Frankly, I should be able to select any cookie I want in the display in my opinion. Guess customer service is NOT a priority and managers are too busy in the back to see what's happening in the front! The food is about average, so if you find that plus poor customer service enticing, then this is the place for you Try Wildflower Bread down the road - same concept, better food, and good customer service.