Lucky for me, I hadn't read yelp before having Bob do my roof work, because I may have overlooked him. I found him through another service. I had rats getting in my roof and scratching around at night as well as a long term leak which caused some paint to peel on the ceiling in one of the bedrooms. Not only did Bob and his assistant Ron patch up my entire roof over the course of a week, they also put rat poison in the attic and came back to remove some dead rats the following week. They also trimmed the overhanging tree branches. I found Bob to be courteous and reliable. I can't speak for the other reviewers here, but mine has been a very positive experience and I would recommend Bob without hesitation. Really, you couldn't meet a nicer guy.