We finally made it to Backyards Saturday evening after wanting to try it for a few weeks (had a Groupon+ deal). All I can say is Ehh. We were the only people in the restaurant (there were a couple of groups bearing the heat on the patio) which is never a good sign. The first two tables we went to were not wiped down, the bartender/server was so-so at best and the food was overpriced for the mediocre quality. There are too many similar offering in the area (Goldies, Tavern Grille) that have better service and food - our first time here will be our last. And somehow I don't think they'll care.
Follow Up Reply:
Eric -
My 'never a good sign' comment was referencing the lack of patrons IN the restaurant, not those on the patio. And there was nothing specific that would have prompted us to ask to speak to a manager ... just a server that chose to not engage in small talk, a Costco-esque black bean burger with a limp piece of lettuce and the overall 'lack of experience' lead to my Ehh summation. I expected more for my $60 investment. Maybe a proactive approach of table surfing to chat with your customers would lend on the spot insight and offer opportunities for improvement. I wish you the best of success in your venture. The concept appealed to me but the reality didn't.