This rental agency is an absolute nightmare. I don't want to write a novel of my situation, but I just want to say that customer service is terrible at this branch, and communication between the local branches and headquarters must not exist because everyone has different information regarding my rental history. I get automated calls on a daily basis telling me my rental needs to be returned when I've already returned the vehicle on time. Further, they're telling me the local branch has not closed out my rental return and that's the reason for these calls. I've had to spend hours on the phone to try to resolve issues that still are not yet resolved, and I have this sinking feeling in my gut that it's far from over. Spend a few bucks more at a more reputable Car rental Agency with better organization. It'll be worth it.