Drew seemed to be a good man to work with and responded quickly to my initial inquiry, however after that there was little to no communication. They were to remove 2 trees and as number of limbs, and we also discussed landscaping the front yard quite extensively. On 10/7/17 we spoke and his crew came on 10/11/17 to remove trees and limbs. He was leaving that day for vacation, however promised to continue discussing the landscaping as soon as he returned. I never heard from him. I reached out to him on 2/23/18. The River Birch that they had trimmed was weeping, and we noticed a gash into the part of the tree that was left. We asked if that was normal, and if something should be put over those areas weeping. He text back and asked a few questions, but offered no solution. I asked him about the landscaping, he said he forgot, and apologized. Then silent. I text again on 3/5 about the tree and told him there was orange fungus now growing. His only reply was that it was a 50/50 chance and he would recommend cutting down the tree. Not appropriate or acceptable. Now we have a tree that we don't know is living or dying or if the other main branch us going to fall. I cannot recommend this company.