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  • I called the Bed Bug Experts around 11pm one night after my child was bitten over the course of a week. I originally put it down to mosquitos but decided to investigate her bed while she slept, and there they were tiny creatures crawling out of her box spring. We wasn't sure what they were at first but had our suspicions. We captured them on a piece of tape and started to investigate. My husband and I started googling exterminators and I came across Bed Bug Experts. I looked them up on Yelp before calling and saw that they had great reviews, I was a little suspicious but after looking at all the reviews they seemed genuine so I left them a voice mail. The next morning I called again around 7am and Anthony picked up my call. He said he would get someone out that morning, 11am to be exact. At 11am the door bell rang I was impressed, as many of you probably have experienced it is rare for any business to come on time or even show up in the valley. Didi was at the door. I looked out to see if he had a large van with the words Bed Bug in bold letters all over it but he came in his personal car, I was thankful for that, there is still so much sigma around bed bugs although I have now learnt that you can bring them home from almost anywhere - quite scary. Didi was great, he inspected the area and then the entire house. Turned out we may have caught them in time and the parasites were mostly in the box spring which was now outside and ready to be disposed of. I was still freaked out by the fact we even had them and Didi gave us our options. I opted to have the entire house sprayed as precaution. Didi was completely booked that day and weekend (it happened on a Thursday). I stressed my concerns about getting this under control and peace of mind and even though he had a job across town just a ways outside of Maricopa he said he would come after his job and treat our house. He came around 5:30pm Friday evening. I knew he was doing us a favor it was a long day for him and a drive in the opposite direction. We left the house and he treated it. Once he was done he locked up and called us to let us know what time we could come back in. I can't express how great Didi is, he walked us through the process, giving us instructions on preparation, after treatment advice and how to avoid reoccurrence. He was understanding and friendly. I even texted him a couple of times and he got back to me right away. Thank you Didi you really helped our family and I appreciate that.
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