As in other reviews for this location I wish I could give negative stars. 5 years plus of routine service, oil changes etc. Two cars of mine I own got new tires in the last week. Both had problems! First car was brought back when we heard a strange noise. They claimed hubcap was not put on correctly. Now I hear the same noise in the second car (that has no hubcaps ) take it in, describe the noise and no one can look me in the face or offer a smile or ask if I have the time to have this looked at or resolved at t he moment . The woman behind the counter asked for my keys and what car of mine it is for and they can take it for a drive. I let her know I need to be in the car (i have over $40k of lab equipment from work inside the car since I'm on my lunch break ) before I know it my car is gone and they inform me he took it out for a test drive. When the mechanic returns he can't hear a noise (he drove it on a busy street with the windows up and unable to reach the speed I told him I heard the noise at) , he proceeds to tell me I must have picked something up and if I hear it again I should come back. Let me add in 3 years ago they forgot to put the oil cap back on.......we know what happens then. All situations lead to no apologies, strange answers for what occurred and overall zero customer service. I will stick to the dealership and discount where they appreciate your business.