Stopped in while strolling down Queen Street on a Sunday. The place was packed, which is usual for that area. Waited a bit for my burger. Took a bite out of it and it was still bleeding. I don't know about other people, but I like my hamburger meat cooked all the way through. They gave me my money back, but not before stating that all their burgers are cooked this way. It does not say this on the menu and she did not tell me either. I'm sure the burger would have been good had it been cooked all the way, but the bleeding turned me off.