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  • NO STARS for B-Won but I had to give one to post this review. They definitely DO NOT deserve this one star! I've been a regular customer here, but I will never go back to B-Won again. ever. The waiters (and people who run the place) have no idea how to serve people, and today it was especially evident. Even if their food is decent, it is totally unacceptable to treat your customers in this way-it ruins your meal. It even makes me angry to have eaten their food. Today I received the WORST customer service I ever received at a restaurant in 25 years of my life. I almost couldn't believe it. I was almost done with my meal but was still eating the last bit. The waiter came and basically told me that people were "standing and waiting" so I had to leave. I told him I will soon but I am still eating my meal so please wait. He told me "today is special and people are waiting so please leave" and it made it sound like I was a bad customer because I was holding the line. Wait a minute...can a restaurant ever kick a customer out while he/she is still enjoying his/her meal? Isn't this unheard of? Despite it being a Saturday night on a graduation weekend, it was more busy than the other weekend nights I came to this place, and they didn't even say "thank you" and I forgot to mention they gave my boyfriend a different dish than what he ordered and didn't even apologize for it. I wanted to get the tip back (this was after we paid) but they just kept trying to make me leave and I am extremely angry we paid for something they totally didn't deserve. I wanted to go back to get the money back but they probably would've defended themselves pretending (or really not) understanding what I had to say. The worst part of this is the fact that they don't understand what they did wrong. They will continue to treat their customers horribly out of selfishness and convenience. If they are running a restaurant, they should know how to deal with busy situations instead of just kicking their customers out when they feel like it. Oh, and they brought our check when I wasn't even half-way done with my meal and I felt rushed the whole time I was there. I don't think I need to say much more, I just hope someone who reads this review decide NOT to go to B-Won. I am still in shock for the treatment I received tonight.
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