I rate this a big 5! Very friendly always! Love the family and the people who work here. They are always friendly no matter what time you do come in :D I have been early I have been late and they always have a smile on their face and are more than willing to help if I have any questions. The food! Everything is delish my favorites were the apple fritters well I am sorry found a new favorite...shocking to everyone I know~! But new favorite is the chocolate croissant! This melts in your mouth and the chocolate brings it over the top good! Great to have with coffee or even milk. Makes me run and go get one. Also if you love boston creme they have the best as well! The new place is bigger than the old one but it is beautiful! Miss the old one for old memories with my family going there but there will be new memories going there with hubby and I. But anyways they have the best food there is nothing you can pick which is bad. I truly mean that everything is very very good! So definitely bring out of town guests here or friends and family! :D