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  • Well it was around 10:30 with nothing really open decided to stop at wendys I frequent there often and have stopped going as often due to many mistakes. . Usually they are very accommodating with there mistakes replace the incorrect items no problem. Not today! I called to inform them my supposed to be grilled chicken was a fried chicken sandwich and my other sandwich that was supposed to be grilled with no veggies or sauce was the complete opposite. Even with the mistake that is not the big issue here I spoke with yasenia and was spoken to with such rudeness I'm still appalled. She proceed to call me a liar as well as obscenities that will not be repeated .. over a sandwich I mean really the absolute worst customer service I've ever had no people skill what so ever. I personally manage for a large Corp company and if any of my people spoke that way to a customer on the phone they would be out the door in the very same minute. Just a word of advice manager to shift leader yasenia I have more pressing matters then to call wendys at 11:00 at night to complain about my meal. After that little display I will be taking this much high. I expect an apology for the verbal abuse
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