I'm happy to continue this company's 5 star review history. Not only were they able to schedule us in the day after I made my call, but they identified the problem and replaced what needed to be replaced at a really good price. I even asked if I was better off replacing the entire unit. The service tech could easily have said yes and taken my money, but he didn't. I let Arizona's Dukes of Air know that I would be using them exclusively from now on.