I wanted to give BWW the benefit of possibly having a better experience on my second visit there . On this Monday night visit I was with a friend. The host seated us on the patio and informed us our server would be with us shortly and she would come back and bring me some flatware. 'Note the restaurant was not busy..' Needless to say after waiting more than 15 minutes my friend called BWW from the patio informing them that we had not been served. Beverly was very apologetic and stated someone would be right out. Well after an additional 10 mins. wait we decided to leave. As we entered the restaurant There were servers standing and sitting around. I was astonished and for what good-if any it did i shared my frustration with Beverly. She stated that those seated servers were not ours. Didn't matter. What happened to teamwork? Needless to say I will not return to this BWW...440 E. McCullough Dr. Suite 230 Charlotte, NC