I'll agree with the other folks who mentioned this place has horrible customer service. I stopped by yesterday to get some information about new and used jet skis. They are a Yahama dealer and I was interested in seeing what sort of inventory they had.
They had two jet ski's on displayed and I looked at both for a while. I could see about 4 customer service guys walking around but none of them would stop to see if I needed any help. I saw a girl sitting at a desk against the back wall where the sales offices are so I figured she could get someone to help. She seemed very shocked and confused when I mentioned the word "jet ski." It almost seemed like she didn't know what a jet ski was. She mentioned that pre-owned information would be upstairs.
I went upstairs and promptly asked the first person up there if he had any information on pre-owned inventory of jet skis. He mentioned that jet ski information, new and pre-owned, would be downstairs and I told him I was told to come upstairs for pre-owned information. He did mentioned that I should go back downstairs and ask for Mike and he would help with all my jet ski questions.
I went back downstairs and asked for Mike. He was paged over the store speakers and I walked around the bikes for about 5 minutes waiting for him. After about 5 minutes and no sign of Mike I left the store without and information and wasted at least 30 minutes in that store.
I wouldn't recommend anyone visit the store unless you are a well known customer. Luckily a shop a few minutes south is working on becoming a Yamaha watersport dealer and was able to provide me with some useful information. I was considering purchasing a Triumph motorcycles next summer but I won't be visiting Blackfoot for information or to make my purchase even if it means having to do a road trip to another city.