I was so excited about trying this place upon my return to Cleveland. I called and ordered a BBQ salad w/chicken for pick up on Wednesday and it was great. It took an extra 15 mins but whatever. I called again tonight for some food after work and ordered the EXACT same thing. I'm not even home yet but I noticed the bag was considerably lighter than my
first order, so I stopped to look. I got a noticeably smaller salad with wilted greens and WAY less chicken. for $14!? I am NOT happy. The two stars are for John the bartender. On both occasions, his customer service was excellent.