EVERYONE was extremely friendly, patient, knowledgeable and helpful. They spend as much time as you need answering all of your questions and concerns and there is an obvious positive vibe/atmosphere in the office. When I called in to the Call Center to ask a question prior to my surgery day, the representative asked if I was excited about my surgery!.. What other surgery do they ask if you're excited?! But they have full confidence you're going to be so happy you got LASIK, they can say that! SO very glad I got LASIK and don't have to wear my contacts/glasses anymore. Would absolutely recommend this place to family and friends!