Bad customer service! Paid more money on a menu item just because I wanted to exclude something so they rang it up ala carte and I had to pay more.
I brought it to the managers attention and she could have made an adjustment but arrogantly chose not to and had a bad attitude. I'm not coming back.
It'll be IHOP from here on out for me.
IHOP values their customers. It's sad when your patronage is not valued enough to make adjustments where necessary. Cracker Barrel is not worth the long wait.