We went to Fleming's for our annual Valentines dinner only to learn our reservation was missing. After a few minutes and fearing that we would be turned away, Gigi stepped in, pulled rank and seated us. Gigi has always been very gracious every time we have dined their. I dont think she takes a day off as she is always there. We then received OUTSTANDING service from Christa who was very nice and engaging. Later in the meal Operating Partner Mr. Jeffrey came by our table and apologized for loosing our reservation. As always, the food was amazing and was served at the appropriate time between courses, no long waits. The entire restaurant was running like a well oiled machine on this very busy holiday. No wonder this is our favorite restaurant that we frequent often. My sincerest thanks to everyone one mentioned for not only saving our evenings plans but for also making it another great Fleming's experience!