Kirk was very professional and friendly, making having to get my windshield replaced much less of a hassle. I asked for a specific type of glass and he made sure that I got it. He scheduled a time that was convenient for me and verified everything that we had discussed thoroughly. The technician that came was also very friendly and courteous. He had an incentive check for me at installation and completed the work in a timely manner. This is the second time I have gone to SafePro and I will go back to them again in the future if needed. Excellent customer service!