It's true. This is the worst chipotle ever. It's small, my tortilla was stale and chewy, the black beans were undercooked. The soda machine was broken, and when I told a staff member walking by he just shrugged his shoulders haha whaaa?? It was also disgustingly dirty at the drink/utensil station, showing it had been neglected for quite a while. My food was beyond cold by the time I got home (5 minute drive). Never again.