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http://www.openvoc.eu/poi#funnyReviews
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  • Probably one of the worse customer service experiences my boyfriend & I had to deal with. So me & my bf got one of those free pizza coupons, & we called papa johns to see if we just bring the coupon in or if we have to enable it online, just reassurance on how the coupon works. The kid we spoke to said to order it online & then bring the coupon in and show them & they'll give us the pizza there. Anyways we call this location around 9:45pm, told them we'll be there soon, and they said ok we'll see you in a little bit. We ended up having trouble ordering the pizza online so we called and asked what to do next, & that we were almost there, (we were driving from 20 minutes away), & the "manager" MIKE, says "oh well our take out actually closes at 10 so we can't make that pizza for you anymore" We were like, we just spoke to someone about 15 minutes ago, they should've told us your takeout stops at 10pm, instead of driving all the way out here, & the manager was like "well there's nothing I can do" "soooo is there anything else I can help you with?" - I was shocked on how a "manager" can handle a situation that way. My bf & I understood that yeah places close, & nobody wants to stay later at work. Our ONLY issue was that the employees didn't tell us when carry out ended, we thought papa johns just closed at 11pm like the website said. & also how the manager handled it, more like a lazy ass kid if you ask me. I know managers aren't suppose to act that way, very unprofessional. Hope his review helps! Maybe go to a different papa johns :)
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