| rev:text
| - I met Andrea K. here for lunch.
I haven't been to Oregano's in nearly 2 years and I've never been to this location.
I thought I'd arrive a few minutes early so we wouldn't have to wait since Andrea was on her lunch break.
I forgot how stingy and rude they can be about seating you until your entire party has arrived. OK so if I was alone I would still get seated at a 2 or 4 top so whats the BFD if she hasn't arrived yet!
I wait and look at the menu, which they have redone since my last visit, what an eye-crossing mess they turned it into.
YAY! Andrea arrives we get seated and order our drinks. The waiter does not tell Andrea that the Ice tea is flavored, she asks if he minded getting her a soda instead. Waiting for that soda...................................
Since we are seated right next to the drink station I offer to grab her soda for her........I pretty much get yelled at by some waitress,she gets it for her instead.
OK so I ended up ordering something I have never tried before the "Veggie Wedgie" (wedge-cut foccocia bread with dusted sauteed eggplant, fresh portabello mushrooms and provolone cheese and baked. It's then stuffed with roma tomatoes, spinach, goat cheese and feta cheese, along with an aioli dressing placed on the side for dipping.) And a small dinner salad.
They have also changed the salads since my last visit, it used to be romaine and mozzarella now its spring greens and gorgonzola.......either way its good.
My sandwich arrives and each half is bigger than my head,WOW!
it looks good too.............Looks can be deceiving....it was not so good.....the eggplant was bland and cold, the sandwich did not seem "baked" enough and over all not really much flavor going on, and how on earth they thought I could dip that huge thing into their tiny cup of Over garlicked aioli is beyond me.
When waiter boy comes by I tell him its not so good, he takes it away with no hesitation. Manager come by and offers me something else, I really am full and didn't want anything but let him oblige me with a slice anyhow. I really am against getting any other food items after having to send something back....
Out comes my slice.........well cheese is sliding to one side and it's covered in a black soot as is the pineapple....maybe it fell on the floor to teach me a lesson??? I should have took a picture! All the other slices I saw go by looked pristine...what happened to mine?
I wasn't planning on eating it anyway, I was full.
I apologize to the waiter about the sandwich again and her assures me that its no problem they always encourage people to try something new, if you don't like it they will take it off the bill no problem. ~I thought that was great customer service on their part.
So they did take off my sandwich and my slice from the bill, Thanks Again guys!
~Andrea and I are still chatting.........
~Waiter: "can I get you some boxes?"
~ Us: "OK"
5 minutes later
~Waiter: "Do you need help boxing that up?"
~US: "No thanks"
5 minutes later
~ Waiter: "Can I Get you a to go cup for your drinks?"
Geesh I Think we can take a hint, I guess we'll get going....there wasn't any people waiting to be sat so whats the rush??
3 stars for Their hospitable understanding over the bad sandwich
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