I have found the staff at this shop to be immensely helpful and knowledgable. When switching my pug to a higher quality food, I was able to talk with the store person about differences and benefits. I switched to ACANA, and feel that their quality is above and beyond. Prices seem to be fair with market prices. But it is the services that now makes me buy from this store! If you want great customer service and knowledge... This is the shop to go for your pampered pooch!