I really don't know where to begin, I've never had a bad experience here. The customer service is amazing. The drink menu is definitely not your typical drinks but everything is delicious, from the non-alcoholic drinks served in mason jars to the crunchberries and sake drink that are to die for!!! Everything I've tried food wise I loved even some stuff that I didn't want to try I ended up loving after one bite. The beef jerky and edamame are the first things I order the moment I sit down and while enjoying my crunchberries and the free popcorn I decide what other favorites I'm going to chose from... The poke is amazing along with the Steve-o grilled cheese... I always save room for dessert so make sure you do also! They are coming out with a new menu next week so I will update after the new items roll out!