rev:text
| - This location used to be great, then something happened and it is no longer great.
This is the second time we have tried this shop since there was some kind of management change I'm guessing? It was the second time we have been disappointed. There won't be a third. The first, we asked for no cheese on one sandwich and to put that sandwiches cheese on the second sandwich. They said they couldn't do that, we had to pay for extra cheese. Ok...so forget it i told them, put cheese on both like normal. I will remove cheese from one sandwich myself and add to the other sandwich. Seriously, it's not about how the cheese is put on the sandwich, as it is about the inventory count.
Today, I ordered a child's meal, and a cookie and a 6 inch turkey club. I get order, walk a out the door to my car and realize the cookie is missing. Go back inside and there is a line now. I tell the cashier they forgot the cookie. He said, oh well I didn't ring it up, I can ring it up after I'm done helping these guys...
Uum no. U forgot to do it in the first place. You don't make a customer wait again for something you forgot, especially something so small as a cookie l.
I also never asked for oregano. But because the sandwich was already completed I said that's fine just leave it. Too bad the same courtesy could not be extended to me when I came back in for the missing cookie. "I'm so sorry I forgot to ring that up, here is a cookie on me" (Said the cashier, for example).
|