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  • My boyfriend and I went for the Mad Monster Party event/convention, and are extremely dissatisfied even disappointed. The reviews below are correct. The toilet in our room is incredibly loud, and there is no shower door. There is only glass covering half the shower which leaves the floor soaked, and if you slip good luck! The bath room sink sits so low, it's not good for tall people. I mean it is sort of such as "lipstick on a pig". It's very estheticly pleasing. However it's very unconventional, awkward and just terrible for the cost. There is no coffee maker (which I love coffee, need coffee and I've never heard of a hotel without a coffee maker). No wine glasses, also I specially purchased a bottle of wine to celebrate the weekend, and could not get someone to provide a wine bottle opener! Front desk said to talk to the bar, the bar said to talk to front desk, front desk had to call the bar and said I could take my bottle to the bar to open but could not drink there. With the hassle of locating a corkscrew, I didn't even bother to ask to borrow two wine glasses. On top of that, it was such a pain and trouble to check in and unload/bring my things to my room. I have to park in a parking lot instead of the covered parking garage closest to the hotel. Why? I'm paying for my room, I should have free parking wherever I choose closest to the hotel. Irritating. Couldn't find a bell hop or a luggage dolly. So I had to make several trips. Very thankful it was a sunny day. For the amount of money it would cost to stay here, I'm extremely disappointed. They are not renovating at the moment. Also, my city view consisted of the building next door for the deluxe king room. And there was this strange little door in our room which opened with no trouble to a storage or water heater, something. Did I mention you have to pay to use wifi??? Extremely disapponted and next year I will be sure to get a room somewhere else.
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