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  • The Customer Service was excellent, despite the wait. They are so efficient with starting up my new iPhone 5 and porting an old number, I was really impressed. Cat, the rep that took care of us, had the ole "Customer is always right" attitude which I really appreciated because I even recognized that I was being snippy at one point. I was there on Thursday early afternoon and Friday noon, it took about 25 minutes after they took down my name. I'm not sure how much longer it would be at peak hours.
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