I shop Dillard's often. I just pick a day and go and enter thru the doors near the womens shoe dept. Men have been sitting in the vestibule between the double doors smoking for hours. Smoking when I arrive and smoking when I depart...same person. I'm in the store for 3-4 hours so this seems very odd. It's not very busy thru the week so this location relies on weekend and holiday sale business. I started to browse the shoes and the clerk said "are you having fun"? Instead of "may I help you"? Then she walked away and formed a circle with the other clerks and they let out a big howl. I did end up finding 2 tops...one black and one red, of course. So, I'll be back!