I've tried both dinner and lunch here and both times it was ok. I just had dim sum, so I'll focus more on my recent experience.
Staff: They were very accommodating when we saw another table open up and asked to be moved (our original table was right at the entrance and very cold and drafty). Sadly, it was near impossible to get their attention when we wanted to place our order, or pay the bill. I noticed some tables constantly got extra services (seemed like regulars). I wish they had paid more attention to us, as we had asked to pay the bill 4 times and each time they acknowledged saying they'd be right back but never came.
Ambience: It is as loud but not as bad as some other dim sum locations. The chairs are comfy but the tables had these bars running across the legs and was obstructing me from sitting comfortably. And at one point my elbow hit the corner of the table, even though it was round! It's so odd to have corners on a round table.
Food: These were definitely some of the best plating I've seen for dim sum. They also had some dishes I've never seen on their menu like we had Deep Fried Taro Meat Dumplings but they were topped with Quail Eggs. Unfortunately, the flavours were just ok. Some seemed too salty and greasy for my liking.
It was not as special as I'd hoped. Their WiFi also wasn't working and their parking lot are full of designated spots for other units so you have to go to the far back for unmarked spots. However, their unique menu and presentation intrigues me enough to get me to return in the future.