What a THIEF! I brought a clock in to be repaired in February 2011. After Thanksgiving, (Nov. 2011), I called to find out what the status of the clock was. I was told that it had not been touched and would not be ready until after the New Year (2012.) I was also quoted $650.- to repair the clock aqnd had to give them a $50.- deposit (along with a $2500.- clcok) I picked up the clock disgusted and wound up bringing it to All About Time on 27th Avenue in Phoenix. Frank looked at the clock and said that it needed new bushings. The charge was $150.- and he had it repaired in a little over 4 weeks. I HIGHLY recommend All About Time for ANY clock repair. He also makes housecalls. STAY AWAY FROM The Clcokmakers!