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| - I did not have any significant issues with the property I rented from treehouse, in fact I really liked the house and the rent was very reasonable. The issue I had with them is that it was unbelievably difficult to get a response from their office for anything and on the occasions I was able to speak with anyone in the office, I was always taken aback at how dismissive and rude they were for no apparent reason.
Every time I needed to communicate with treehouse, it would take several emails and sometimes also voicemails over the course of a few days to hear back from them. I encountered this pattern in regards to maintenance requests, trying to verify information for payments, etc.
I was in the office twice, once to turn in written notice to vacate and the 2nd time to turn in my keys. Each time I was met with different women however they both seemed extremely bothered to have to talk to me, shrugging in response to my questions about move out procedures and generally giving me the impression I was totally unwelcome in the office. When turning in my keys, I just quickly added like hey, FYI, bc it's Friday utilities etc won't transfer out of my name until Monday but it's all been taken care of and the woman just shook her head at me, wide eyed as if to say "why the f are you telling me this information, I don't care." I should note that for some reason, she also had a bird on her shoulder. I can't tell you how bizarre it was to be on the receiving end of condescension from a grown woman with a live bird on her shoulder.
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