My first visit to Jiffy Lube last year was okay. An older gentleman helped me that day and was very friendly and answered questions honestly. I do not take my car to Jiffy Lube all of the time, rather I also take it to Sears, though it is a long long wait there. For times when I do not have half a day to wait for a car (like at Sears) I take it here. Never, ever again. I recently had a transmission flush here. Several weeks later I took it in again and told them the engine seemed "noisy" lately. They said they would add an additive to help with that. $80 later I walked out and the noise continued that week. I figured it must be something else going on. I took it to a trusted family mechanic of ours and he discovered a filthy engine with "frothy" oil. He said it looked as if my oil had NEVER been changed! I had been changing it faithfully and using full synthetic oil. Also, they did not perform the transmission flush as the mechanic saw the "line had not been broken" where they hook up the transmission line to their machine. Proof they did not do it. He said the trans fluid was also filthy and stunk, even though I had just had it "flushed", or so I thought.
I am not just angry but sad. I work hard like anyone else for my money and come to this location for over a year now. I wait in the waiting room with my little boy and these people knowingly are ripping me off and LYING as they see me sit there with my child. Sick. I will never go back and you should stay away as well.