Terrible service. From what I can tell from the reviews below, I am not the only one that has encountered the horrid service.
I will be going elsewhere here forward. Employees seem bored and disinterested. My order sat at the counter for 5 min while I was in the waiting area and they could not be bothered to check the ready orders to disperse them.
Specifically told them I was a vegetarian and requested pepperoni be taken off the salad. Opened my takeout order to find pepperoni on the salad. Called to speak to the manager they left me on hold for 10 min and then hung up.
Don't waste your money. Northeast Ohio is full of great Italian food, Pizzaz will no longer have my business.