Upon arrival room was ready but tub stopper didn't work, called for repair and it was fixed promptly, day 1 room was cleaned and restocked, day 2 room wasn't cleaned or restocked, day 3 had to call down for coffee packets, day 4 room was vacuumed and bed made but no bath mat, towels were removed but tub was dirty and coffee area wasn't restocked again, called down again. And we left a tip. There's a couch but no coffee table sooo were giving this hotel two stars..