I've noticed that majority of the people who eat at this specific location are the people who work in downtown coming in for lunch. Do yourself a favor and come here over any other food options in downtown.
Like most places in downtown, it will be busy but you'll be able to come in and out of here quicker than any other place guaranteed. If you get the lunch special and pair a chicken/beef teriyaki bowl plus drink it should take you 5 minutes max from the time you walk in to the time you're out of there with your food.
Best option to go to especially if you're in a rush.
Not underestimating the food either, it's really good with a big menu