tried to call, but they don't pick up the phone. Tried to call the 1-800 # and they kept trying to enroll me in some "plan" that I would have to cancel in a couple months. WHY? I just wanted to rent a car! We finally went to the Venetian and had their concierge make the reservation. The girl at the desk was helpful, but they have long lines and one person working. I will never rent from them again.