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| - ***It's a really long review, I hope it doesn't deter you from reading it***
I really wish yelp gave the option of giving 1/2 stars. . .
And so with that opening sentence, here is my review:
A group of friends and I went to Dal Toro out of sheer desperation. It was a Saturday night and well, being Vegas, all the good restaurants were already booked. Now, I know that we could have gone to any restaurant but we were starving and that was the only place we could get. The restaurant is at The Palazzo and located in the lowest level of the hotel. It was actually really hard to find and feared that because we were late, our reservation had been canceled. No such thing. Upon finally arriving, we checked in with the hostess. While we waited to be seated, a bride and groom (it is Vegas after all) went up to the hostess and asked if they could accommodate a party of 23. They said they were willing to wait since it was a walk-in. The manager comes out and says that it will take about 15 minutes. Now, THAT should have been my first clue. Sadly, I thought nothing of it.
The hostess tells us that our table is ready, so we go in. Looking around, I didn't see that many people but again, didn't think twice about it.
Our waiter comes to greet us and take our drink order. A few of us decide to get a bottle of wine while another one asked for a virgin daiquiri. The waiter tells her that they don't make frozen drinks there. So, she gets a Shirley Temple. Now, the wine selection was not that impressive and to be quite honest, they prices were a bit high.
We get our drinks and now it's time to order. 2 get the Tuna Tartare, another on gets the Salad di Campo (which is just greens with yellow red pear tomatoes with lemon olive oil) and I get the Caesar salad. while waiting for the appetizers, we munched on the bread and this delicious pesto-type dip. The appetizers are here, yay! What a big let down.
Let's start with the Tuna Tartare: the description said it was a spicy fresh tuna with a balsamic reduction and micro arugula. It was neither spicy nor fresh. The balsamic reduction was a drizzle on the plate, not even on the tuna. Oh and the micro arugula consisted of a sprinkle of little teeny-tiny leaves, so that was true to the description.
The salads were basic, nothing special about them.
Our waiter comes and asks how our food is. We tell him that the tuna does not taste fresh and it's pretty much a disgusting dish. He asks if we want the kitchen to make a new. Hmm, let me see. . . that would be a no! We asked for something completely different and off he went. The new appetizers were Crab Cakes and a Caprese salad. The salad was good, the crab cakes were not. We didn't say anything else because we feared that our food would get spit on.
The entrees come and we all look at each other not know what to expect and hoping to be pleasantly surprised. Sadly, that was not the case. We ordered the following: Veal Milanese, Prosciutto Pizza, Pasta with chicken and NY steak with a peppercorn brandy cream sauce.
*sigh*
The veal was crusted with panko bread crumbs but it was so dry, cutting it was next to impossible. Presentation wise, the pasta was a big mess but it was edible. The pizza was nice and crispy with a generous amount of prosciutto and an even more generous amount of arugula. Upon first impression, the steak looked good. However, when trying to cut it, it disappointed. I say "trying" because it was so tough, I had to struggle with it. It was then that I realized I was using a butter knife so I asked for a steak knife. I thought that would solve the cutting issue but again, that was not the case. I could not cut a piece for the life of me. I was arm wrestling it, no joke. The manager happened to stop by as I am doing that and asks how our food was. (I assume he heard about the tuna tartare) I tell him my steak is so tough I can't even cut it with the steak knife. So he asks if he can try to cut me a piece. Even HE struggled with it but played it off like I wasn't cutting it right. He then has the nerve to ask me what was wrong with. Really? He suggest maybe cooking it a little bit more (it was med-rare) and I tell him that that's not the problem. The problem was the big tendon-nerve running through the whole meat. I tell him that I don't want it and do not want anything else in its place. Boy was he mad! He took it and said nothing.
Not once, did he apologize or even PRETEND to feel bad for our experience. Quite frankly, we felt that we were the inconvenience and not the other way around. To be honest, we felt a bit disrespected for having spoken up. With so many restaurants and so many choices, one would think that they would go out of their way to make our dining experience a pleasant one. Our waiter never came back, that's how bad it was.
I hope that although a bit long, my review helps you in deciding whether to patronize this restaurant.
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